Privacy Policy

Effective Date on 23rd December 2020.

We are fully aware of the responsibility on our shoulders. The protection and privacy of the information you and your visitors share with us is our highest priority. Through this Privacy Policy, it is our endeavour to always keep you up-to-date with the types of information you will share with us by using our services and how this information will be used. This Privacy Policy will also inform you of the ways you can manage the information you share with us.

Please review this Privacy Statement (“Privacy Statement”) to understand more about how customer personal data is collected, used and protected by the RightChoice.io platform.

This Privacy Statement details:

  • What information we collected.
  • How we use that information.
  • How we protect that information.
  • How we update this policy.
  • How you may contact us regarding privacy.

How you can escalate any concerns you have over privacy.

What information we collected

We may collect and process the following information about visitors as honestly necessary for the following reasons.

Using our services

We collect the following information when you visit to our site or when you use our services:

Account information

Your contact and profile information including your name, email address, organization name, and address; your preferences such as language, time zone, and the types of communication you would like to receive from us; and image (if you choose to provide this). We may also obtain this information if you choose to use a social login service, such as Facebook Login, to create or access your account.

This includes information such as the organisations: name; industry; company name; company size; signature. Primary contact details (eg: email address, mailing address, street address and/or telephone number).

Subscription details (eg: selected plan, valid credit card details, payment history, etc,).

Collecting this information is essential to us doing business with you.

User Information

a. The RightChoice.io platform (Cloud based, and accessed using a Web browser) allows you to manage information about the users of the RightChoice.io Apps (eg: your employees, members, students, or customers).

This includes information such as their:

  • Unique identifier (eg: employee number, member number, etc).
  • Contact details (ie: Name, email and mobile phone number).

b. The RightReception App (which runs on a mounted iPad and is used by many users) allows each visitors to register to check-in at a registration stand or desk – a process which allows visitors them to submit their basic personal information, as well as their check-in and check-out times.

  • Profile picture.
  • Biometric data (ie: key facial features).

c. RightChoice.io provides important capabilities to support the responsible collection and use of biometric data, including:

  • Requiring users to acknowledge a simple privacy policy and to actively consent to the capture of biometric data.
  • Allowing non-consenters to use an alternative means of identification, such as passcodes.

d. The RightFace App (which runs on individual users smartphones both android and iOS) allows users to scan other user live face motion in real time to submit:

  • A profile picture ( Where user’s accept and share personal details with their consent).

e. The RightCampaign is a business communication as a service to web and mobile applications. Where customers can able to send and receive or exchange their communications with their end users using different communication channels (for eg: SMS, email, Voice and messaging mobile application and etc.)

  • Unique Identifies (eg: user name, account number, and password)
  • Send personalize or bulk SMS and Email Marketing Campaigns in no networking area

f. RightClean is a GPS with geofence and mobile attendance app (Track staff on the road, auto routing and GPS with end-to-end employees’ or workers management solutions) great mobile workforce solution with complete visibility(For eg: Field workforce, track time, location, and mileage – automate with Geofencing, Rules, and alerts.)

  • Modern biometric on any smartphone device
  • Works offline in no signal areas too
  • Employee attendance and monitor their workforce at multi-location

Collecting this information is essential to the operation of the RightChoice.io Apps and to you doing business.

Non-personally identifiable information

We may collect non-personally identifiable information about you whenever you interact with our website or use the Service, such as your browser name, operating system, Internet Service Provider (ISP) and other related technical information that does not personally identifiable with you.

Web browser cookies

Our website may also use “cookies” to learn more about enhance your experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the website may not function properly.

How we Use Information

Business Information

We collect information on organisations that use or may use our services so we can keep these organisations informed about relevant and important changes. For example, this allows us to notify organisations of updates to:

  • The RightChoice.io Apps.
  • Pricing, Special Offers, etc.
  • This Privacy Statement.

We may also contact you regarding other related products or services offered by us or our partners. If we do contact you via email, we will provide a mechanism for you to opt out of receiving future email communications.

We do not sell or rent your business information, including your contact details, to others.

User Information

The RightChoice.io platform (which is Cloud based, and accessed using a Web browser) allows you to manage information on your users so that you can control which users can make use of the RightChoice.io Apps, and how they can use it. For example, to control which employees:

  • Need to record their time and attendance.
  • Have access to restricted areas.

The biometric data collected by the RightChoice.io App (which runs on a mounted iPad and is used by many users) allows users to be recognised automatically after registration.

Information on your users is only available to you; RightChoice.io does not use this information at all, nor do we sell or rent it to others.

Usage Information

The RightChoice Apps allow you to collect information about each activity (or event). If you use the Rightchoice.io Apps stand-alone, the usage data is only retained on your device. If you choose to connect the RightChoice Apps to the RightChoice platform (which is Cloud based, and accessed using a Web browser), then this information is retained in the RightChoice.io platform so that you can perform queries and reports on it.

Information on your users is only available to you; RightChoice.io does not use this information at all, nor do we sell or rent it to others.

A subset of the usage information may also be passed to 3rd party systems used by your organisation. For example, it may be passed:

  • To your Payroll System, to automatically populate timesheets, so that employees can be paid.
  • To your Access Control System, to evaluate whether a user should have access a restricted area, so that security can be maintained.

Information on the usage of the system is only available to you; RightChoice.io does not use this information at all, nor do we sell or rent it to others.

How we protect your information

Business Information

Information on businesses that use or may use our services are stored in our IT systems. We take your privacy seriously, and take responsible measures to secure this information. For example:

  • Network transmissions of data are encrypted.
  • Biometric data is encrypted while at rest.
  • Data is backed up.
  • etc.

User/Usage Information

Information on your users and their usage of the RightChoice Apps may be stored on your devices, in our IT systems, or in linked 3rd party systems (eg: your Payroll System or Access Control System). We take responsible measures to protect the information stored in our IT systems. For example:

  • Network transmissions of data are encrypted.
  • Biometric data is encrypted while at rest.
  • Data is backed up.
  • etc.

You need to take responsible measures to protect this information while it is stored on your devices or in linked 3rd party systems, such as:

  • Ensure the physical security of your premises
  • Physically secure your devices (using lockable mounts, holders and stands).
  • Backing up your devices using iCloud services.
  • Not sharing passwords between users.

Software

Web-based interface, mobile app and other downloadable and integrable software developed and maintained by RightChoice.io for the purpose of provision of the Services.

Control of Your Information

When you provide personal information to us, we will not share that information with third parties without your permission, other than in circumstances referred to above. We may send out important notices informing you of changes to our policies, technical service issues related to a product or service, or other information that is essential to the use of our Site, services, and products.

Changes

The latest version of the Privacy Statement is held at www.rightchoice.io.com/privacy

We reserve the right, at our sole discretion, to modify or replace this Privacy Statement at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change be determined at our sole discretion.

Contacting us about privacy

Should you have any concerns about your privacy, want to update your contact details, or have questions about this privacy statement, you can contact us at: privacy@rightchoice.io.com