Live chat features and benefits

A truly customizable chat widget packed with amazing features that perfectly match with your brand.

Welcome Message

Real time visitors monitoring

Native mobile apps

Automated triggers

Rich media

Customizable chat widgets

In-built ticket system

Canned responses

70+ Integrations

60+ languages


Report API

Screen sharing

Desktop notifications

Group messaging

In-chat video &voice (Add-on)

Agent to agent messaging

Single sign-on

Whatsapp Business

Apple Messages for Business




Chat emoji

Geo IP tracking

Unlimited agents

Unlimited history

Track sentiment

Track engagement

Detailed reporting

Ban/unban visitors

Agent alerts


Agent account

Agent report

Data export

Chat export

Message sneak-peek


File sharing

Chat transfer

Chat tags

Work scheduler


Mail notifications

Message filtering

High load dashboard

Secure encryption



Detailed visitor information

In-chat payments (beta)

Automated translation (beta)

Data storage

Automatic transfer of unanswered chats

Daily performance email

Analytics and reporting

Grab your visitors’ attention

Upload your own custom design bubbles to customize the live
chat widget to perfectly meet your brand.

Use emojis to enhance your customer experiences

Humanize your brand, boost engagement, reach younger generations and extend
your communication beyond words with emojis.

Brand and customize your live chat widget appearance

Customize the look and feel of the chat widget style to suit your brand personality such as chat widget label, color,
text, logo, size, header greeting, and language, remove the branding and much more on your live chat window.